Any personal information you enter on our website or give us by any other method will be stored securely and never, ever shared with any third parties.
We will use your details only for the purposes of processing and shipping your order.
We will only contact you about your order unless you request other information from us.
If you pay with PayPal we are not given your user name or password. We don't have access to your PayPal account. Only the payment you authorise is transferred into our account.
If you pay with a card your card details are sent straight to our card processing provider, HSBC through their secure server. We don't have access to your card details.
This does mean that if you want to add anything to your order after it's been placed through our website you will need to arrange an additional payment. We can take card payments over the telephone or we can send you a PayPal invoice.
Contact and Communication
If you email us with a query we will keep your email address private and secure. We use it only to reply to your email unless you request otherwise. We will never share your details with any third parties.
Free Project Emails
We offer a fortnightly free craft project which is delivered by email. You can subscribe through the form on our website or by requesting a subscription.
The only information we hold for this purpose is your email address, we store it securely and will never share it with anyone else.
Should you wish to unsubscribe you can do so at any time by clicking the unsubscribe link on every email sent or by requesting your email address be unsubscribed.